Why may cause my account to be locked?
- Six (6) login failures in a 5 minutes time period.
- Three (3) forgot password attempts in a 5 minutes time period.
- You tried to log in from a country or VPN blocked by the firewall.
My account is locked, now what?
Your account will remain locked for 15 minutes. After that you may attempt to log back in or a new password reset if needed.