TERMS AND CONDITIONS
The following agreement (“Agreement”) sets forth the terms and conditions on which Hite Uniform Co. LLC (“Hite Uniform “, “We”, “Our” or “Us”) offers your company (also referred to as “You” and “Your”) access to this Internet web site (“Site”) to purchase We products through the site and have them shipped to You. Any reference to “use” of the Site shall include use of the Site, related services, and purchases made hereunder. By using this Site, You indicate that as an authorized representative of Your company, You have read, understand and agree to be bound by the entire Agreement below, as well as all posted operating rules and policies of the Site. Although You may “bookmark” a particular portion of the Site and thereby bypass this Agreement, use of the Site still binds You to the terms. Since We may revise this Agreement at any time, You should visit this page periodically to review the terms of Your use. If You do not agree with any of the terms and conditions herein, do not check the box “I have read and agree to the website terms and conditions*” at discontinue use of this Site.
General Requirements: Use of the Site is limited to entities which are (i) duly organized and validly existing pursuant to the laws in their state or country of incorporation or formation; and (ii) authorized to do business in the state or country in which the products We will be ordered from and the state or country to which they will be shipped.
Your Information: Your information consists of any information You provide to us during the registration and account set-up process (“Your Information”). You represent, warrant and covenant that Your Information is complete and accurate. In the event Your Information changes, You are obligated to update Us by providing the information to Our Sales and/or Customer Service department(s). We may use Your Information consistent with the way We uses its other customers’ information in general. In addition, We may take any action with respect to Your Information that We deem necessary or appropriate, in our sole discretion, if We believe it may create liability for either of us.
User Access: Upon accepting these terms You will be provided a user ID and password to access the Site (collectively, “Access ID”). Under no circumstances may You transfer, provide, or disclose Your Access ID to any other entity without the express written consent of We. Only Your authorized current employees may use Your Access ID. All use of Your Access ID must be for authorized purposes only in accordance with Section 13. You are responsible for any activity, authorized or unauthorized, on the Site using Your Access ID including but not limited to products purchased, damage caused, intellectual property infringed, and confidential information acquired by unauthorized third parties, excluding activity with Your Access ID initiated by Us. To prevent unauthorized access, You are responsible for immediately altering or requesting We disable or revoke any Access ID in the possession an unauthorized user.
Authorization to Verify Information: We reserves the right to (i) verify Your Information and (ii) terminate Your access to and use of the Site temporarily or permanently without cause, notice or liability to You if We, believes in good faith that any of Your Information is inaccurate or incomplete or cannot be verified. We may use a third party to verify Your Information and You agree to hold such party harmless from any liability in connection therewith.
Product Information: Information about products on Our Site is accurate at the time of publication. Some product information is provided to Us by suppliers and vendors. Typographical errors involving pricing, product weight, shipping, etc. may occur from time to time. Any web images and descriptions of Our products shall be understood to be representations only of said products. Variations in the users’ computer equipment web browser, or other software may affect your ability to view the Site.
Copyright: You acknowledge that the content, layout, and navigation of the Site, including without limitation text, software, music, sound, photographs, video, graphics or other material contained of the Site (collectively, “Content”) is either owned by Us or licensed from third parties and is protected by U.S. and international copyright, trademark, patent and other applicable laws and treaties. The compilation (meaning the collection, arrangement, and assembly) of all content on the site is the exclusive property of Hite Uniform and protected by U.S. and international copyright laws. All software used on this site is our property or provided as licensed software and protected by U.S. and international copyright laws. The content and software on this site may only be used as a shopping resource. This Agreement does not transfer any right, title, or interest in this site or the Content to You, other than the right to view the Site and Content for the purpose of purchasing products from Hite Uniform, and You may not copy, display, reproduce, perform, distribute, modify, transmit, republish, or delete any aspect of the Site or Content, or create derivative works therefrom.
Trademarks: Our trademarks may not be used in connection with any product or service that is not Ours, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits. Other trademarks on the site not belonging to us are the property of their respective owners and /or organizations.
Use of Site: The Site or any portion of the Site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by Us. We reserve the right to refuse service, terminate accounts, and/or cancel orders at Our discretion, including, without limitation, if We believe that member conduct violates applicable law or is harmful to Our interests. Any attempt by any individual, group, organization, or other entity to reproduce, modify, or otherwise affect or damage the Site, its Contents, customers, technology, or transactions will be construed as a malicious and criminal assault upon the assets and resources of Us and will be vigorously prosecuted to the fullest extent of the law.
Web Links: We may display URLs or icons that allow Users to link to other web sites, including, without limitation, sites operated by third parties. Such sites are not endorsed by Us and are for your convenience only. Any content, representations or warranties made on such other web sites are the sole responsibility of the operator of such sites, and We assume no liability, obligation, or responsibility for such content, representations, or warranties.
Right to Modify or Terminate Site: At any time and for any reason without notice or liability, We may suspend or terminate the operation of the Site or modify any aspect of the Site and this Agreement. Such action will not have any effect on orders already placed through the Site, except that if the Site is suspended or operation has been terminated.
Offers to Buy: We will post electronic product catalogs so members can check Our product pricing, purchase Our products, and verify the status of an order on the Site. The posting of Our catalogue or the contents thereof is only an invitation to negotiate with You and shall not be construed as an offer. By clicking on “place order now”, You agree that You are submitting a non-revocable legally binding offer, and that Our acceptance of such offer shall create a legally binding contract between You and Us. Notwithstanding the foregoing, We reserve the right to reject any offer You submit for any reason. Taxes as applicable will be determined upon billing based on final unit price and cost of shipping. In addition, Your order may be delayed or canceled if Your Information is incomplete or inaccurate, in which case, We will have no liability to You. Unless otherwise agreed to in writing by both parties, in the following order of priority, transactions hereunder shall be subject to (i) the terms and conditions contained in this Agreement; and (ii) any duly executed and applicable terms and conditions of purchase and sale between You and Us. To the extent there is a conflict, the terms and conditions of the duly executed and applicable terms and conditions of purchase and sale between You and Us shall govern. Any other terms and conditions, such as but not limited to standard purchase order terms and conditions or any other terms and conditions from You or Your company shall not apply to use of the Site.
Risk of Loss: Shipment of the products You purchase is available at a fee, which will be calculated and disclosed to You prior to shipment. Risk of loss and title for such products pass to You upon our delivery to the carrier.
Online Inventory: The product inventory on hiteuniform.com does not reflect the in-store inventory; it reflects the availability of products from the warehouse or supplier/manufacture drop ship warehouse location. Please note inventory is always changing and the online inventory may differ from the actual inventory availability.
System Integrity: You may not use any technique, device, software, routine or any other action to interfere or attempt to interfere with the proper working of the Site or any transaction being conducted herein. You may not take any action, which imposes an unreasonable or disproportionately large load on our Site or infrastructure. You may share Your Access ID and details with Your company’s information technology employees if necessary to correct a computer hardware or software problem at Your company; provided that at all times You treat such information with the same degree of care that Your company uses for its similar information. You hereby represent, warrant and covenant that the sole activity You will undertake while using the Site is to purchase Our products for which Your company intends to and has the ability to pay for and for no other purpose. You may not deeplink to Our catalog or bypass security or encryption processes, or download any information on the Site other than this Agreement, except as may automatically occur during the viewing process (e.g. cache) or as required to complete the “Roundtrip”, “OCI” or “Punchout” order process.
Breach: In the event We believe that You are in breach of any of the terms of this Agreement or any policy or procedure set forth on the Site, or that You (or electronic information, viruses and the like coming from Your computers) are adversely affecting the performance or security of the Site or its Contents, or We are unable to verify or authenticate any of Your Information, We may at our sole discretion, without any notice or liability to You and in addition to any remedy We may have at law or equity, (i) issue a warning; and (ii) temporarily suspend or terminate Your use of the Site and any offer You submitted not yet accepted by We.
Limit of Liability: IN NO EVENT SHALL WE BE LIABLE FOR DIRECT DAMAGES IN EXCESS OF THE ACTUAL FEES PAID TO US FOR THE PARTICULAR ORDER GIVING RISE TO SUCH LIABILITY OR FOR LOST PROFITS OR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (HOWEVER ARISING, INCLUDING NEGLIGENCE), ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT AND USE OF THE SITE, EVEN IF YOU ADVISE US OF THE POSSIBILITY OF INCURRING SUCH DAMAGES IN ADVANCE. YOU UNDERSTAND, ACKNOWLEDGE, AND AGREE THAT USE OF THIS SITE IS PROVIDED TO YOU AS A CONVENIENCE, THAT WE PROVIDES OTHER METHODS OF PURCHASING PRODUCTS FROM US, AND THAT THIS LIMITATION OF LIABILITY PROVISION REPRESENTS A FAIR ALLOCATION OF RISK.
No Warranties: YOU EXPRESSLY AGREE THAT USE OF THE SITE IS AT YOUR SOLE RISK AND THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE MAKES NO REPRESENTATIONS, COVENANTS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED WITH REGARD TO THE USE OR AVAILABILITY OF THE SITE. ADDITIONALLY, WE HEREBY DISCLAIMS AND YOU HEREBY WAIVE ALL WARRANTIES, INCLUDING WITHOUT LIMITATION:
THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT;
THAT THE SITE OR THE SERVICES WILL MEET YOUR REQUIREMENTS, ALWAYS BE AVAILABLE, ACCESSIBLE, UNINTERRUPTED, TIMELY, SECURE OR OPERATE WITHOUT ERROR;
THAT THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR PRICES INCLUDED ON THE SITE WILL BE ACCURATE OR AVAILABLE FOR PURCHASE OR SALE AT THE TIME OF DESIRED PURCHASE;
ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE; AND
ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY IN TORT, WHETHER OR NOT ARISING FROM THE NEGLIGENCE OF US.
Indemnification: You agree to indemnify and hold Us, our successors, representatives, principals, officers, employees, servants, agents, administrators, attorneys, affiliated corporations, parent corporations, subsidiaries, assigns, and licensees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of Your use of the Site, any violation of this Agreement or any other policy of We, or any infringement of any intellectual property or other right of any person, by You or any other person using Your User name and password.
General Compliance with Laws: You shall comply with all applicable laws, statutes, ordinances, rules, regulations and treaties regarding Your use of the Site, the Content and the transactions arising therefrom.
Terms and Conditions: All orders, goods and services provided by Us are subject only to the terms and conditions expressly incorporated herein and may be contained in purchase receipts. All such different or additional terms and conditions shall be null and void.
Agency: We is completely independent from You. You agree that use of this Site and purchasing goods hereunder does not constitute an engagement in any agency, partnership, joint venture, employee-employer, franchisor-franchisee or other type of relationship and no such relationship(s) is/are intended nor created by this Agreement or use of the Site.
Jurisdiction: This site is controlled and operated by Us. Your viewing of any materials on this web site constitutes your approval of this Agreement and consent to jurisdiction in courts of competent jurisdiction in Our state, without regard to conflict of law principals, to resolve any interpretations or disputes arising from this Agreement and any conflicts that arise from this site.
General: If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be replaced by a binding provision that captures the parties original intent; provided however that if such replacement is not permitted by law, such provision will be struck without replacement and the remaining provisions shall be enforced. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of a section of this Agreement. The failure of We to act with respect to a breach by You or others does not waive its right to act with respect to subsequent or similar breaches. The provisions of Sections 1, 3, 4, 5, 6, 7, 8, 9, 10, 12, 13, 15, 16, 17, 18, 19, 21 and 22 will survive termination of this Agreement.
TERMS OF SALE
Acceptance of Terms*
Hite Uniform reserves the right to accept or reject any and all orders, regardless of the manner in which the order is made. Hite Uniform, further reserves the right to limit or deny the use of promotions to customers, including, but not limited to, the right to refuse free shipping and other promotions to unauthorized resellers and unauthorized redistributors. Hite Uniform reserves the right to update these Terms of Sale at any time without notice to you. The most current version of the Terms of Sale can be reviewed by clicking on the “TERMS” hypertext link located at the bottom of our webpages.
Place of Sale*
Hite Uniform reserves the right to accept or reject any and all orders, regardless of the manner in which the order is made. Orders become valid, and the sale shall be deemed made in LaGrange, Indiana, subject to the terms set forth herein, when accepted by Hite Uniform, in LaGrange, Indiana. All sales are subject to the laws of the State of Indiana, and the venue for all disputes shall be in the courts of Indiana. No change, modification, or revision of your order shall be valid unless agreed to in writing by Hite Uniform. Any terms and conditions set forth in the buyer’s purchase order shall not materially alter terms and conditions set forth herein.
Restrictions on the Purchase or Possession of Specific Products*
I. Law Enforcement Items. Hite Uniform restricts the sale of selected products such as, but not limited to, embroidered apparel, badges, nameplates, insignia, emblems, and collar pins that identify the holder or wearer as a member of any law enforcement agency or other agency-specific titles. Orders for such products must be shipped to an approved agency address. If shipping to an address other than the approved agency, the department’s letterhead must be provided with a copy of official identification. Placing an order for products that are subject to any legal restrictions, affirms Hite Uniform that the purchaser is authorized to make such purchase, and is in compliance with all local, state, and federal laws concerning same. Hite Uniform may verify employment of any person ordering such items.
II. Assisted and Auto-Opening Knives. Federal regulations restrict the sale of automatic knives to anyone other than United States Military, Federal Law Enforcement, Law Enforcement, Fire, Rescue and EMT personnel with acceptance of the “Auto Knife Opening Acknowledgment Form”. Hite Uniform complies with various state laws restricting the sale of products to specific states.
III. Body Armor. Hite Uniform restricts the sale of body armor and related products (including, but not limited to, concealment body armor, tactical body armor, ballistic plates, ballistic shields, and ballistic helmets) to public safety professionals, members of the United State military and/or corporate and private security officers. Orders for such products must be shipped to an approved agency or corporate address. If shipping to an address other than the approved agency, appropriate documentation must be provided. Hite Uniform reserves the right to refuse or deny the sale of body armor and related products to any individual who is unable to provide appropriate documentation.
Restrictions on the Purchase and Export of Specific Products
Hite Uniform reserves the right to reject, cancel or to make further inquiry into any order which it believes implicates the Foreign Corrupt Practices Act.
Further, the United States Government restricts the sale of certain products to international destinations in which Hite Uniform must obtain an export license prior to order processing. Orders for international destinations are subject to review by Hite Uniform Export Compliance Department and will be processed in compliance with all United States International Trade Regulations. All transactions are subject to screening against all published Denied Parties Listings made available by the United States Government.
Commodities ordered will be exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to U.S. law is prohibited.
Privacy and Protection of Personal Information*
Pricing on the Website*
Hite Uniform reserves the right to correct website errors, including, but not limited to, the right to cancel a processing order if the item is priced incorrectly.
Order Processing & Billing
Orders placed on the website begin being process as soon as they are placed. The conformation email that you receive upon placing an order is conformation that your order has been placed and is in our system and is being processed. Your credit card will be authorized at the time your order is placed and be billed within 24 hours when the order is processed. If you have any further questions regarding your order please feel free to contact us at email@example.com and we will get back to you as soon as we can.
Orders placed in-store begin being process as soon as they are placed. Your payment will be accepted at the time your order is placed. You must pre pay for any special order unless otherwise noted on your invoice or receipt. If you have any further questions regarding your order please feel free to contact us at firstname.lastname@example.org and we will get back to you as soon as we can.
We accept corporate check, money order or cashiers check, VISA, MasterCard, Discover, American Express or cash.
PCI Compliance: We protect your personal information
We take the protection of your personal information very seriously. In an ongoing effort to comply with the strict requirements of the Payment Card Industry Data Security Standards(PCI DSS), we do not accept credit card information via email. Submitting your credit card information in the proper way will get your orders out as quickly as possible and avoid delays.
Credit card information authorized for future use will be entered into our PCI Compliant System. Once entered, the content is destroyed according to PCI-DSS methods and only the last 4 digits of your card is displayed in our system to specific authorized employees of our company.
Consider leaving your credit card on file for future use to avoid delays due to payment processing.
Please submit your credit card information in one of these PCI compliant methods:
- Fill out a Credit Card Authorization form (available from our Accounts Receivable Department) and fax to our secure line.
- Please contact our Accounts Receivable Department with your credit card information. Monday-Friday, 10am–5pm. (EST)
- Save/Link your card to your account online.
We can only accept your credit card information in a method that is PCI compliant. Credit card information that is submitted via email is a violation.
Order Cancellations and Returns
25% RESTOCKING FEE MAY APPLY TO ANY RETURN. NO RETURNS ON ANY FFL PRODUCT, FIREARMS, AMMUNITION, BODY ARMOR, ITEMS THAT HAVE BE CUSTOMIZES, OR SPECIAL ORDERS
If for any reason you are not completely satisfied with your purchase, simply return the item to us within 10 days of receipt in its original condition. If the item has been worn, washed or customized in any way; please call us to advise us of the return and the reason for the return. Depending on the nature of the return a service charge and/or restocking fee may be applied to your return if the return is allowed under our policy. If sending item(s) to us, please return the item(s) via a traceable or insured method to prevent the package from being lost in the mail. We are not responsible for returned items that are lost in transit. Note: Customizations include but not limited to: emblems, alterations, silkscreen, embroidery, heat transfers.
Orders may be cancelled anytime before your credit card is billed by contacting us during normal business hours at 1-260-585-6410. Hite Uniform will process all order cancelation credit request 1 business day after the request. If applicable you can expect your credit card credit to post 3-5 business days later depending on your banks processing time. If for any reason your order has to be cancelled by Hite Uniform, a credit will be issued upon notification of the order cancellation and you can expect your credit card credit to post 3-5 business days later depending on your banks processing time.
Past Due Invoices and Accounts
Any account or invoice that becomes past due may be turned over to an attorney or collection agency for collection on Hite Uniform’s behalf. Service Charges: All balances ten (10) days past due will incur a service charge of 10% per month, with minimum of $25.00 per month.
All promotions are subject to availability and inventory. Hite Uniform reserves the right to change, alter, or cancel promotions at any time without notice.
† Free Shipping Promotion: We offer free shipping on any order order placed online totaling $299.01 or more, excluding any shipping, taxes or fees. Some items exempt from free shipping. Exempt products may be noted on product page. Free shipping promotion does not apply to special order or drop shipped products. Free shipping does not apply to any item requiring freight shipment. Does not apply to shipments weighing 20 or more pounds. Contact store for complete details or questions. Free shipping promotion terms subject to change at any time.
Disclaimer: Hite Uniform makes reasonable efforts to include accurate and up-to-date information on this Web site, Hite Uniform makes no warranties or representations as to its accuracy. Hite Uniform assumes no liability or responsibility for any typographical or other errors or omissions in the content on this site. In the event that a product is listed at an incorrect price or with other incorrect information due to a typographical or other error, Hite Uniform shall have the right to refuse or cancel any orders placed for the product listed incorrectly. Hite Uniform shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and/or your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, Hite Uniform shall issue a credit to your credit card account in the amount of the charge. If a product offered by Hite Uniform is not as described, your sole remedy is to contact Hite Uniform to process with a refund or replacement from the manufacture. Revisions: Hite Uniform may at any time revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the current Terms and Conditions to which you are bound. Typographical Errors: In the event that a Hite Uniform product is mistakenly listed at an incorrect price online or in-store, Hite Uniform reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Hite Uniform reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Hite Uniform shall issue a credit to your credit card account in the amount of the incorrect price. Notice:Hite Uniform may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Hite Uniform.
*These terms and conditions are subject to change without notice.
Last updated on October 27, 2020